Restaurant Director

Summary

Nestled in the heart of the mountains, this iconic Whistler restaurant is a destination unto itself—where globally inspired cuisine meets alpine elegance, and every detail of the guest experience is meticulously crafted. Backed by one of Canada’s most prestigious hospitality groups, this award-winning venue is known for its exceptional service, dynamic culinary program, and refined yet welcoming atmosphere.mThey are now seeking a Restaurant Director who is equal parts gracious host, sharp operator, and inspiring leader. You will inspire, develop, oversee, and manage the team while working closely with the leadership team to support the creation and delivery of a unique and elevated guest experience that is in harmony with the kitchen’s food program. The regionally focused menu melds local flavours to showcase the best of local offerings. You will be responsible for overseeing the execution of efficient restaurant operations, as well as maintaining high quality, and customer service standards. Leading by example, this hands-on management role provides a high level of oversight, technical proficiency and operational/personnel support to ensure the smooth execution of day-to-day operations and scheduled events. Salary $85-95K + substantial grats - relocation and accommodation available. 

Responsibilities

Description

• Lead the delivery of an unforgettable culinary experience for guests
• Provide leadership, development, and motivation to the team to ensure the guest experience is always paramount through consistent delivery of high-quality food and beverages
• Oversee all day-to-day and event activity to ensure proper planning and execution
• Ensure all fixed assets are in good working condition, and oversee preventative maintenance of assets
• Develop and maintain food quality control, profit and loss controls, inventory levels, and labour and product cost monitoring
• Accountable for the development of sales budgets and responsible for the successful execution of these budgets
• Responsible for generating growth and restaurant sales and transactions (guest counts)
• Ensure that requirements for appropriate sanitation and food safety levels in respective areas are met
• Identify root causes of gaps in guest satisfaction and assist in the development of corrective and proactive action plans where appropriate
• Oversee the development of short and long-term financial and operational plans

Requirements

Requirements

• An inspiring leader who has proven skills rallying a team to achieve its highest potential and then driving it to the next level
• Minimum 8 years of experience in the food and beverage industry with 5 years of experience in a management role in the food and beverage industry in a similar environment
• Bachelor’s degree in a related field or an equivalent combination of education and experience
• Proven record of effective conflict resolution and service recovery

• Acute financial management skills
• Effective verbal and written English communication skills
• Strong interpersonal with the ability to establishing cooperative working relationships
• Strong organizational and time management skills, with the ability to manage in a diverse environment with a focus on guest service
• Level 1 and Level 2 Food Safe Certification - Serving It Right License
• Excellent professional presentation
• Ability to meet the physical demands of the job (i.e. mobility, standing, walking, lifting for the majority of the day)
• It is essential to have the flexibility to work evenings, weekends and holidays