Sales Associate/Gemologist - Part Time

Summary

This global jewellery retailer is expanding into Canada by launching showrooms across the country.   They are seeking a Sales Associate with experience in selling diamonds and fine jewellery to lead the Vancouver market, who is also looking for growth.   
They deliver the highest quality standards, from exceptional customer service to superior craftsmanship. Their mission is to change the market by manufacturing to order exceptionally high-quality, affordable diamond jewelry. Backed by a wealth of experience, they are proud to be one of the most trusted jewellery brands worldwide and are passionate about making milestone moments even more memorable. This is a unique opportunity to help develop the brand in Vancouver and be part of a successful, growing global business.  

Base Salary is $32,500 - Part-Time

Responsibilities

Description

• One-to-one sales and product demonstration.
• Ensure exceptional standards are achieved and maintained.
• Maximize stock potential through effective merchandising and display standards, promotions and use of Point of Sales materials.
• Ability to up-sell other products and maximize one-to-one sales opportunities.
• To work alongside management, maximize profits, exceed clients' requirements and set an amazing standard of customer service.
• General administration: consultations, returns, repairs, workshops, etc.
• To converse with clients via the use of telephone, email and live chat to drive sales.

Requirements

Requirements

• At least 2 years of retail sales experience in fine jewelry
• GIA credentials ideal
• Experience liaising with high-end clientele
• Confident telephone manner
• Proactive team player
• Problem-solving: employ critical thinking to identify possible solutions
• Flexibility: Be able to adapt quickly and efficiently in line with the changing needs of the role
• Have a keen interest in new software and the ability to learn new systems quickly