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BI Platform Operations Engineer

EPAM Systems — Toronto, ON

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Employer
EPAM Systems
Location
Toronto, ON
Work model
Hybrid
Employment type
Not publicly disclosed
Experience level
Not publicly disclosed
Department
Application Support
Function
Information Technology
Industry
Technology Consulting
Published
Not publicly disclosed

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Role description

EPAM is hiring a BI Platform Operations Engineer in Toronto to provide production support, administration, maintenance and technical troubleshooting for enterprise business-intelligence platforms and AWS services. The role focuses on Tableau, Amazon QuickSight/Quick Suite and a custom BI-as-a-Service platform built on AWS.

Responsibilities

  • Operate and maintain Tableau and Amazon QuickSight production environments.
  • Support the custom BIaaS platform, backend services, APIs and AWS infrastructure.
  • Troubleshoot dashboards, datasets, permissions, sharing, SPICE ingestion and data-source connectivity.
  • Monitor Athena, Glue, Lambda, API Gateway and CloudWatch.
  • Investigate REST/API and serverless integration issues and analyze logs across layers.
  • Participate in on-call rotation, incident management, root-cause analysis and operational automation.

Qualifications

  • Strong production-support experience with enterprise BI platforms.
  • Hands-on Tableau Server administration and Amazon QuickSight administration/support.
  • Experience with QuickSight APIs or AWS SDKs.
  • Working knowledge of Athena, Glue Data Catalog, Lambda and API Gateway.
  • Strong REST API troubleshooting skills plus CloudWatch and AWS IAM experience.
  • Experience with incident/problem management and root-cause analysis.
  • Scripting or automation skills in Python, PowerShell, Bash or AWS CLI.

Additional information

Work arrangement

  • Hybrid role in Toronto, Canada.
  • Platform engineering and production-support focus rather than dashboard/report development.
  • EPAM requisition: 1094783533.

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Sourced from the employer's public career site. Applications are handled by the employer, not by Recruiters Bidding for Business. Original posting