Account Manager

Summary

A fast-growing, globally backed beauty and cosmetics business is expanding its footprint across Canada and is seeking an Account Executive – National Accounts to support this growth. With a strong presence in fragrance, skincare, and cosmetics, the organization is rapidly building partnerships across major retail and pharmacy channels. This is a highly entrepreneurial role, ideal for a commercially driven professional who thrives in a dynamic environment and is excited by the opportunity to build, scale, and shape national retail partnerships. Toronto-based | Remote (80%) + Travel (20%)

Responsibilities

Description

National Account Management

• Manage and grow key national retail accounts across Canada, including major pharmacy and mass retail partners
• Own the full account lifecycle: from onboarding and contracts through to execution and growth

Business Development & Program Building

• Identify and secure new opportunities within existing and prospective accounts
• Build and execute account-specific programs to drive sell-through and brand visibility

Retail Execution & Merchandising

• Partner with buyers to negotiate listings, promotions, and merchandising plans
• Support planogram development and in-store execution to maximize performance

Market Intelligence & Field Engagement

• Conduct store visits and market analysis to identify trends, opportunities, and competitive insights
• Maintain strong relationships with retail partners through regular communication and in-person engagement

Cross-Functional Collaboration & Reporting

• Work closely with internal teams to align on strategy, inventory, and marketing initiatives
• Develop presentations and reports using Excel, PowerPoint, and Microsoft Teams
• Monitor KPIs and adapt strategies to meet evolving business needs

Requirements

Requirements

• 3+ years of experience in account management, sales, or key account support within beauty, cosmetics or personal care
• Must have experience managing a portfolio of national retail accounts within major Canadian retail channels (e.g., SPG), such as Walmart, Costco, Shoppers Drug Mart, or similar large-scale customers
• Background in skincare, cosmetics, or fragrance strongly preferred
• Strong relationship-building, negotiation, and influencing skills
• Highly adaptable with the ability to pivot quickly in a fast-paced environment
• Self-starter who can operate independently with minimal supervision
• Strong proficiency in Excel, PowerPoint, and Microsoft Teams