Assistant Manager

Summary

A well-established Canadian specialty apparel retailer is seeking an Assistant Manager to join its Calgary team. Known for its strong customer loyalty, quality product offering, and distinctive in-store experience, this is an excellent opportunity for an emerging retail leader who is ready to take the next step in their career. Working closely with the Store Manager, the Assistant Manager will play a key role in driving sales, supporting and developing the team, maintaining strong operational standards, and creating an exceptional experience for every customer. This role is ideal for someone who enjoys being on the sales floor, takes pride in team performance, and is looking to build their leadership experience within a successful and growing retail organization.

Responsibilities

Description

• Support the Store Manager in driving sales performance and achieving store goals.

• Lead by example in delivering an engaging and memorable customer experience.

• Coach, motivate, and support team members to achieve individual and store sales targets.

• Help create a positive, collaborative, and accountable store culture.

• Assist with onboarding, training, development, and ongoing performance feedback.

• Provide leadership coverage and oversee store operations in the Store Manager’s absence.

• Maintain strong visual merchandising and presentation standards.

• Support inventory accuracy, replenishment, product availability, and loss prevention.

• Monitor sales results and KPIs and identify opportunities to improve performance.

• Build strong relationships with customers and help grow customer loyalty.

• Ensure company policies, procedures, and operational standards are consistently followed.

• Take an active, hands-on approach to supporting the overall success of the store.

Requirements

Requirements

• Previous retail leadership experience within apparel, footwear, fashion, or specialty retail.

• Experience supervising, coaching, or mentoring employees in a customer-facing environment.

• Strong sales orientation with an understanding of retail KPIs.

• Good knowledge of store operations, merchandising, inventory management, and customer service.

• Strong communication and interpersonal skills.

• Customer-focused with a genuine interest in creating a great in-store experience.

• Organized, adaptable, and comfortable managing multiple priorities.

• Confident problem solver with sound judgement.

• Comfortable using POS systems and retail technology.

• Positive, energetic, and comfortable leading from the sales floor.

• Motivated to continue developing toward future store management opportunities.