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NAPS — naps360.org

NAPS — National Association of Personnel Services

naps360.org ↗

CERS — Certified Employee Retention Specialist (CERS)

CertificationUnited StatesAdvanced / senior

What it is

The CERS builds on a current NAPS CPC or CTS.

Credential awarded: CERS

Who it’s for / prerequisites

NAPS-certified recruiters (CPC or CTS).

A current or renewed CPC or CTS, per NAPS rules.

Pathway

  1. 1Hold a current CPC or CTS
  2. 2Complete the readings and training program
  3. 3Pass the exam

Training / modules

  • Readings
  • Training program (offered at the convention)
Format
In person at the NAPS convention.

Exam or assessment

Exam.

Why get it as a recruiter

Adds retention expertise on top of a NAPS certification.

Maintenance / renewal

NAPS certification requires continuing education (see NAPS).

Official costs

Program — memberUS$1,000
Program — non-memberUS$1,500

Amounts are paid to the issuing body, never to RBB.

Prices and requirements verified on October 13, 2026 and subject to change; always confirm with the issuing body.

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