Directeur des opérations

Full-time permanent Operations Manager opportunity with Don-More Surveys & Engineering Ltd. in Saint John, New Brunswick, with occasional work from the Sussex office. The firm provides surveying, civil engineering, planning and development-design services. Reporting to the President, the Operations Manager strengthens how work is planned, coordinated and delivered across both offices.

Key responsibilities
• Maintain a clear view of active projects, upcoming work, team capacity and backlog.
• Coordinate field-crew schedules and office workloads and lead weekly production meetings.
• Establish realistic turnaround times, monitor delivery commitments and address delays.
• Coordinate technical-review and approval schedules.
• Improve intake and quoting processes through consistent templates and pricing guidelines.
• Establish communication standards that give clients timely, clear updates.
• Align invoicing with project milestones and monitor unbilled work.
• Maintain accurate project data and practical leadership reports.
• Collaborate on improvements to the firm’s internal project-management system and lead coordination/administrative staff as the team grows.

Profile
At least five years of experience in operations, project coordination or project management within a project-based business is expected. Success developing scheduling, workflow or process systems and managing a high volume of projects with competing deadlines is particularly relevant.

Une expérience en opérations ou gestion de projet dans l’arpentage, l’ingénierie, la construction ou un environnement technique comparable est fortement pertinente. Des compétences en leadership, planification et gestion des processus sont requises.