Dental Office Manager

Practice-management leadership role for a multi-location dental group in London, Ontario. The manager owns daily clinic performance, scheduling, staffing and patient experience and is expected to combine warm service with disciplined operational follow-through. Responsibilities include optimizing provider schedules and chair utilization, supporting hygiene recalls and treatment follow-up, monitoring billing, collections and accounts receivable, managing labour and coverage, leading team meetings and maintaining clear operational priorities. The role also handles recruiting, onboarding, employee development, performance coaching and sensitive employee-relations matters, including constructive partnership with union leadership, while maintaining strong documentation, compliance, privacy, infection-control and health-and-safety standards.

Requires demonstrated success managing a dental practice with strong knowledge of scheduling, staffing, treatment coordination, billing and collections. Candidates should have a record of improving practice performance while maintaining strong patient and team relationships, confidence in employee relations and performance management, excellent organization and follow-through and the ability to interpret operational and financial reports. Strong communication, discretion and judgment are required, together with proficiency in dental-practice software; Tracker experience is preferred. Experience working with union leadership and staff is also preferred.

Permanent full-time on-site role in London, Ontario. Published compensation is $70,000–$80,000 annually plus performance-based bonus opportunities, health/dental/vision/life benefits, paid time off, uniform allowance, parking, mileage reimbursement and professional-development support. Recruiter named on the official posting: Sarah Pickett, Director of Recruitment at Meda Agency.