Credit Representative

A well-established Canadian organization serving the construction and industrial sectors is hiring a Credit Representative for its Calgary operation. The role manages a high-volume business-to-business credit and collections portfolio spanning five affiliated companies across Western Canada. It combines collections, account review, risk assessment, customer service and close coordination with branch, sales, operations and accounting teams.

Key responsibilities include contacting customers and following up on outstanding balances, with particular attention to accounts more than 90 days overdue; escalating issues appropriately while preserving productive customer relationships; completing credit and financial reviews using tools such as Equifax and Dun & Bradstreet; reviewing new credit applications and setting up accounts; responding to detailed account inquiries; processing credit-card payments; placing or recommending account holds; monitoring credit risk, disputes and collection priorities; and working with Branch Managers and internal teams to resolve issues. The representative also supports cash application and reconciliation, maintains accurate records and notes, and manages changing priorities across a large account portfolio.

• Experience in B2B credit, collections, accounts receivable or a closely related function.
• Comfortable managing a high-volume account portfolio and collection activity while maintaining professional customer relationships.
• Experience using credit-information tools such as Equifax and/or Dun & Bradstreet.
• Ability to review credit applications, account history and risk information and make sound recommendations.
• Post-secondary education in finance, accounting or business is preferred.
• Experience in construction, industrial distribution or building materials is an asset.
• Experience with P21, Rubicon or another ERP is an asset.
• Good working knowledge of Excel, Word and Outlook.
• Strong professional communication, judgment, organization, follow-up and conflict-resolution skills.
• Able to work independently, be direct when required, remain accountable for results and collaborate across functions.

Location: Calgary, Alberta.
Work model: fully on-site.
Employment: permanent, full-time.
Base salary: CAD 55,000–65,000 plus profit sharing.
The employer offers a stable environment, a five-company portfolio, a credit team and opportunities to deepen credit and risk-management skills.
Recruiter: Kate Kramer, Senior Recruitment Consultant, DMC Recruitment Group — kkramer@dmcrecruitment.com — 778-776-0462.
Referral reward shown on the posting: CAD 500.