Senior Business Analyst

Wirehead is recruiting a Senior Business Analyst for a 135-day on-site government contract in Toronto. The assignment covers senior-level business, data and systems analysis, detailed requirements management, process redesign and stakeholder facilitation in an Ontario public-sector environment.

Role focus

• Gather, analyze, validate and document business, data and system requirements.
• Translate complex needs into use cases, user stories and acceptance criteria for IT solutions.
• Develop Visio and swim-lane diagrams to document business processes and system interactions.
• Analyze business problems, system constraints and workflow inefficiencies, then propose practical solutions.
• Support systems re-engineering, automation opportunities and workflow optimization.
• Perform database and data analysis using SQL.

Stakeholder leadership

• Act as a liaison between business users, IT teams and external vendors.
• Lead requirements workshops, JAD sessions and stakeholder interviews.
• Produce documentation and presentations that translate business needs for technical teams.
• Use negotiation and facilitation skills to reconcile competing stakeholder priorities.

Tools & delivery environment

• JIRA, Confluence and Azure DevOps for requirements tracking and delivery collaboration.
• Visio, Lucidchart, MIRO and Figma for process and workflow modeling.
• SharePoint and Microsoft Teams for documentation and team collaboration.
• Power BI, SQL and Advanced Excel for data-driven analysis.
• Agile/Scrum, Kanban and Waterfall delivery methods.

Required experience

• Proven senior-level experience gathering, analyzing and documenting business, system and data requirements.
• Strong business-analysis experience using Visio and swim-lane diagrams.
• Ability to define use cases, user stories and acceptance criteria.
• Experience with systems re-engineering and workflow optimization.
• Experience with database analysis and SQL.
• Ability to effectively liaise between business users, IT teams and external vendors.
• Experience leading requirements workshops, JAD sessions and stakeholder interviews.
• Excellent documentation, presentation, negotiation and facilitation skills.
• Experience with JIRA, Confluence and Azure DevOps.
• Understanding of Agile, Scrum, Kanban and Waterfall delivery methods.

Public-sector knowledge

• Prior Ontario Public Sector or other government experience is relevant.
• Familiarity with OPS governance frameworks such as Stage Gate, ITIL and security policies.
• Understanding of OPS procurement, regulatory compliance and service-delivery models.

Contract details

• Duration: 135 days.
• Location: Toronto, Ontario.
• Work model: on-site.
• Industry: Government.
• Rate: CAD $80–$90/hour.
• Job ID: REQ-C17217.

Application notes

• Applicants must be authorized to work in Canada.
• A dedicated Wirehead recruiter is assigned during the application process.
• Only candidates selected for interview are contacted.
• Resumes may be retained for future Wirehead opportunities.