Inside Sales Account Representative

Inside Sales Account Representative

St. Catharines and Ottawa, Ontario
$20.43/hour
Full time / 12-month fixed-term contract with possibility of extension
On-site

This role supports small and medium-sized business clients with digital marketing and advertising solutions. The representative manages a portfolio of accounts, speaks with clients primarily through high-volume outbound calls, identifies sales opportunities, recommends ways to improve advertising performance and helps clients strengthen their online presence.

What the role offers
- $1,000 contract commencement bonus after four consecutive weeks of service, subject to applicable taxes.
- $1,500 contract completion bonus after 12 weeks of service, subject to applicable taxes.
- Six weeks of paid training, Monday to Friday from 9:00 a.m. to 5:30 p.m. Eastern Time.
- Updated workstations and technology platforms.
- Free on-site parking.
- Complimentary coffee, tea and hot chocolate.
- Supportive, inclusive work environment with opportunities for career growth in digital marketing sales.

Requirements
- At least one year of sales experience; quota-based sales experience is preferred.
- Approximately three years of overall work experience.
- High school diploma or equivalent.
- Strong written and verbal English communication skills.
- Ability to build and maintain client relationships.
- Self-motivated, results-oriented approach and ability to work independently.
- Ability to learn quickly and work in a fast-paced environment.
- Call-centre, outsourced sales or customer-service experience involving inbound or outbound calls is an asset, but not mandatory.
- Strong problem-solving ability and a solutions-oriented sales mindset.

Responsibilities
- Manage a portfolio of small and medium-sized businesses and recommend marketing solutions suited to their needs.
- Conduct high-volume outbound calls to engage clients, optimize advertising campaigns and grow advertising investment.
- Deliver consultative sales recommendations and educate clients on advertising products and best practices.
- Build expert knowledge of digital-marketing solutions and industry trends.
- Provide customer service and technical support aimed at client satisfaction and retention.
- Identify additional sales opportunities and propose strategies to improve advertising effectiveness.
- Maintain accurate CRM records, campaign-performance information and sales data.
- Meet or exceed individual sales goals while contributing to team performance.

Staff Shop states that it is an equal-opportunity employer and seeks to remove barriers to employment and advancement.

Minimum one year of sales experience preferred in quota-based sales; approximately three years overall work experience; high school diploma or equivalent; strong English communication skills; relationship-building, independence, rapid learning and problem-solving skills. Call-centre or outsourced sales/customer-service experience is an asset.

Compensation: $20.43/hour. Full-time fixed-term contract of 12 months with possible extension. On-site in St. Catharines or Ottawa. Six weeks of paid training. $1,000 commencement bonus after four consecutive weeks and $1,500 completion bonus after 12 weeks, subject to taxes.