Intake Assistant / Administrative Support – CONTRACT

Contract administrative-support role in downtown Windsor for a legal and social-work services practice. The position supports client intake, appointments, documents and daily administration while handling sensitive information.

Responsibilities

• Respond professionally to incoming calls, emails and general inquiries.
• Assist with client intake by collecting information, completing forms and keeping records accurate.
• Schedule appointments, coordinate calendars and manage follow-ups.
• Prepare, scan, file and organize correspondence, reports and client documents.
• Maintain electronic and paper filing systems and update databases.
• Provide daily administrative support to legal and social-work professionals.
• Handle sensitive client information with discretion and confidentiality.
• Direct inquiries to the appropriate professional and escalate concerns when needed.
• Complete other assigned duties.

Qualifications

• Previous experience in administration, reception, client intake or customer service.
• Experience in a legal office, social services, healthcare or community organization is an asset.
• Familiarity with electronic filing and case-management systems is an advantage.
• Strong communication, organization and time-management skills.
• Proficiency with Microsoft Outlook, Word and Excel.
• Excellent attention to detail and ability to manage competing priorities.
• Professional, empathetic and respectful approach with clients.
• Demonstrated discretion with confidential information.

• Location: downtown Windsor, Ontario; accessible by bus.
• Contract schedule: Monday to Friday, 9:00 a.m. to 4:30 p.m.
• Pay: $22–$24 per hour.
• The source currently states the contract dates as November 16, 2026 to February 28, 2026. Because the end date precedes the start date, RBB preserves the source wording and does not silently correct it.
• Applications use jobs@goudreaupersonnel.com.