Sr. MS Dynamics CRM Analyst (Bilingual)

About the opportunity

TEEMA is recruiting a senior Microsoft Dynamics CRM analyst for a Mississauga-based direct-hire opportunity.

The role supports business teams using Dynamics CRM by translating operational needs into system requirements, improving workflows and data quality, and coordinating enhancements with technical stakeholders.

Key responsibilities

• The analyst is expected to investigate issues, document processes and functional requirements, support testing and releases, and help users adopt changes.
• The position combines hands-on CRM analysis with stakeholder communication and requires comfort working across business and technology teams in a bilingual environment.

Qualifications

• Candidates should bring strong hands-on experience with Microsoft Dynamics CRM / Dynamics 365, business analysis and requirements gathering.
• Experience documenting workflows, supporting UAT, troubleshooting user or data issues, and coordinating with developers or platform teams is important.
• Professional fluency in English and French is required for the bilingual scope.
• Strong communication, organization and the ability to work independently with multiple stakeholders are central to the role.

Position details

• Direct-hire role in Mississauga, Ontario.
• Public salary range: CAD 70,000–90,000.
• The exact official TEEMA job page is retained as both the source and application destination.