Immigration Assistant / Assistant(e) en Immigration

Role overview

IVEY Group is hiring a bilingual English/French Immigration Assistant for a full-time remote role supporting the Work Permit Team. The person helps prepare immigration files, communicate with clients, maintain case records and track deadlines so applications can move through internal review and government submission accurately and on time.

Responsibilities

• Prepare, review and organize immigration application packages, forms and document requests.
• Review forms and supporting documents for accuracy, completeness and consistency.
• Assist with submissions to government portals and track application progress.
• Respond to client questions, follow up on missing items and provide timely updates.
• Participate in introductory, pre-arrival and case-review calls.
• Maintain complete case records and monitor deadlines using internal systems.

• Strong written and verbal communication in both English and French; bilingualism is mandatory.
• Ability to work effectively with international candidates and families from different cultural backgrounds.
• Strong organization, attention to detail and deadline management.
• Microsoft Office proficiency and strong customer-service orientation.
• Ability to manage multiple priorities while maintaining confidentiality and accuracy.

The role is full-time and 100% remote. The official page provides both English and French content and includes its application form; RBB preserves the bilingual nature of the source and uses the same exact page for applications.